The NetBrain platform can operate at its fullest potential when it has the capability to communicate back to servers that are hosted by NetBrain. When communication is allowed, the NetBrain Integrated Edition platform can offer the following features:
- Real-Time Device Driver Updates
- Direct delivery of customized Qapp, CLI/API Parsers, and other Automation
- Anonymous statistics reporting (usage & domain health) for review by NetBrain Support and Services
- Support Case creation without leaving the NetBrain product
The following URL(s) and Port(s) must be whitelisted for these advanced features to function.
| Function | Purpose | Destination | Port |
| Usage Statistics | Submit fully anonymous Benchmark, Discovery, and Domain Health reports to NetBrain | https://online.netbraintech.com/licsvc/nbapi/SupportLog.ashx | 443 |
| Knowledge Cloud | Allows NetBrain to provide device drivers and new automation directly to the deployed system | https://Knowledgecloud.netbraintech.com | 443 |
| Contact NetBrain | Automatically submit cases to NetBrain from many in-product dialog screens | https://Knowledgecloud.netbraintech.com | 443 |
NetBrain Tip: NetBrain strongly recommends that Knowledge Cloud and Contact NetBrain be allowed, at a minimum, so that we can better support our customer base through driver update(s) and improved response to support cases.